Human Resources Manager

CLASP is seeking an experienced HR manager to assist the Director of Human Resources in executing strategic organizational initiatives and improving the overall employee experience.

Washington, DC | Full Time | Apply by: 18 April 2023 for priority review

About the Organization

CLASP focuses on appliance & equipment energy performance and quality, to mitigate and adapt to climate change, expand access to clean energy, and improve lives. We serve at the epicenter of collaborative, ambitious efforts to mitigate climate change and in the global movement for clean energy access, through appliance efficiency.

Our mission is to improve the energy and environmental performance of the appliances & equipment we use every day, accelerating our transition to a more sustainable world. We work hand-in-hand with governments, experts, industry, consumers, donor organizations, and others to propel policies and markets toward the highest-quality, least resource-intensive appliances possible.

CLASP has worked in more than 100 countries since our inception in 1999. We have offices in Washington, DC; Nairobi, Kenya; and New Delhi, India, with additional teams in Europe, China, and Indonesia.

We are mission-driven and committed to a culture of diversity, transparency, collaboration, and impactful work. See our Team Page to learn more about us.


CLASP’s HR team works in partnership with our program teams and other key stakeholders to ensure they have the information required to effectively deliver on our mission.

Our team provides support to the organization on finance, reporting, HR, IT, office infrastructure, and management. We use best-in-class applications to ensure we work efficiently and with the proper tools. As CLASP’s global portfolio continues to grow, we are expanding our team to ensure we have adequate capacity to deliver outstanding service to our stakeholders. We are looking for motivated professionals who are excited to join a dynamic and diverse team and who are deeply committed to the organization’s mission and values of collaboration, transparency, and service.

About the Role

The HR Manager will assist the Director of Human Resources in executing strategic organizational initiatives and improving the overall employee experience. This role is responsible for supervising the general management, organization, and assessment of the human resource function. Responsibilities include but are not limited to: managing the HR team activities, planning undertakings of the department, providing customer service, advice, and follow-up on company policies and procedures to CLASP employees, overseeing recruitment needs, administering company-sponsored benefits, and managing the evolution of the multiple the HR systems. This is a newly created position.

Key Responsibilities

  • Manage and improve the functionality and productivity of the HR systems, particularly recruiting, onboarding, the employee Intranet, and the ADP Self-Service Portal.
  • Establish a recruiting, and interviewing program to improve candidate experience and retention of skillful employees.
  • Develop and maintain relationships with employment agencies, and other recruitment sources.
  • Supervise the training of hiring managers and staff on relevant recruiting systems and best practices
  • Oversee the administration of employee benefit programs including health, dental, life, disability, retirement, tuition assistance, Flexible Spending Accounts, SmartBenefits, and all leave programs.
  • Monitor FMLA disability and worker’s compensation claims.
  • Serve as a liaison with benefit account representatives.
  • Prepare and process visa applications; responsible for updating HRIS with visa information.
  • Serve as a liaison in working with immigration attorneys on H1-B visas.
  • Respond to general inquiries from employees concerning Human Resources policies and other personnel issues.
  • Govern labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act, Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth.

Who You Are

  • An Effective Collaborator. You’ve successfully worked across cultural lines on a dispersed team, and you have the ability to operate in complex situations. You can easily gain trust from team members and are known for supporting them to ensure they are set up for success. You’re not afraid to ask questions.
  • Flexible. You can manage a diverse set of team needs and aren’t afraid to step outside your job description or comfort zone to help the team reach its goals. You’re comfortable with shifting schedules and don’t expect every day to go “as planned.”
  • A Humble Teammate. Nothing is beneath or above you. You are quick to always lend a hand or two! You are able to earn influence without authority and naturally seek to support both small projects and large strategic goals.
  • High Integrity. You will be asked to make sensitive and critical judgment calls, and as such, you are known for your integrity; you take that reputation seriously. You always choose to make the right decision versus the easy decision. You know what information is sensitive, and you will protect it accordingly.
  • Emotionally Intelligent. You are self-aware and perceptive. You nurture relationships and can work and communicate well with all kinds of people. You are optimistic, empathetic, flexible, curious, and well-respected by all who work with you, irrespective of title. You can handle demanding situations professionally.
  • Mission-oriented. You believe in the mission of CLASP and are passionate about climate change, energy efficiency, and creating a more sustainable world. You believe that technical advocacy, partnership, and support to policymakers are essential for furthering that work.

What You’ll Need

  • 8+ years of relevant HR experience
  • SHRM-CP or PHR is strongly preferred.
  • Project management experience with the ability to juggle multiple priorities simultaneously.
  • Experience with automated payroll and HRIS systems, particularly ADP Workforce Now.
  • Able to exercise effective judgment, sensitivity, and creativity to changing needs and situations.
  • Impeccable organization, you are highly detail-oriented, and someone who gets a real sense of satisfaction from producing polished work and managing smooth and orderly processes.
  • You can practice discretion and have the ability to maintain confidentiality as needed.
  • A commitment to diversity and inclusion. You’re always asking: “whose voice is not at the table?” You have experience working with diverse teams and successfully navigating cross-cultural communication in both local and global contexts, and you deeply value creating a workplace that is supportive of difference.

Why This Role is Compelling

You will have the opportunity to engage with a wide range of issues in the climate and energy sectors while leveraging your skills and experience of national and state level work. In particular, you will have the chance to integrate yourself into a global campaign, supporting the implementation of policy in favor of human and environmental health.

A successful candidate will bring a depth of knowledge to the job, a passion for impactful work, and a willingness to grow and learn alongside a high-performing and diverse team in which everyone is committed to the development of themselves and others.

Compensation and Location

CLASP provides its employees with a highly competitive salary that is benchmarked annually with other non-profit organizations in the DC metropolitan area. CLASP also provides a comprehensive benefits package, including fully paid health insurance for individuals and competitive rates for families/dependents, unlimited leave and all federal holidays, an impressive match of employee contributions to the 403b retirement plan and a collegial office environment that supports professional development, wellness and flexible telecommuting options.

This position is full-time, and you must be already based in, or be willing to relocate to, the Washington D.C. region.  The expectation for this role will be in the office at least five days a month. Since we are living through a global pandemic, we can be flexible on relocation timelines and may be able to offer a small amount of relocation assistance. Compensation for this role starts at $85K and can increase based on the candidate’s level of experience.

The Application Process

CLASP has engaged Equitable Hiring Group to support this hiring process. To apply, please visit HR Manager – Equitable Hiring Group – Career Page.

Individuals who apply by Tuesday, April 18th will be given priority; therefore, we encourage you to submit yours soon!

When you apply, we kindly ask you to remove your schools from your resume. There is no need to reformat your resume and leave your degree as is; simplify it to “B.A. Economics” for example. Just remember to remove any undergraduate and graduate school name references where possible. This “bias blind” process is aimed at opening this opportunity to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

This evaluation process will follow best practices shown to reduce bias in decision making and may be different from other application processes you have experienced.

The overall evaluation process will look to follow this anticipated timeline:

If you have any questions about the opportunity, please feel free to email

CLASP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. CLASP complies with all federal, state and local employment law in the countries we operate and is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity or expression, pregnancy, disability, political affiliation, personal appearance, family responsibilities, matriculation, genetic information, military or protected veteran status, credit information or any other characteristic protected under federal, state or local law. Each person is evaluated based on personal skill and merit. CLASP’s policy regarding equal employment opportunity applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational and recreational programs.


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